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1800-000-0000

Help center

Many ways to get support — choose what works for you.

Hotline

Free national hotline, 7 days a week, 8 AM – 8 PM.

SMS help

Send the keyword AIDE to 1800-000-0000 to receive guidance by SMS.

Downloadable guides

Step-by-step guides in Arabic, French and English.

Accessibility support

Large text, high contrast, screen reader friendly. Sign-language video on request.

Regional offices